At TOWWIY, our passion lies in transforming ordinary spaces through the power of sculptural art. We established this platform to bring our carefully curated collections of contemporary sculptures and home decor to art enthusiasts worldwide, helping you discover the perfect piece to elevate your living environment.
Your trust and satisfaction are at the core of our business. From the moment you browse our collections to the day your artwork arrives, we are dedicated to delivering a seamless, secure, and transparent shopping journey. We hold ourselves to the highest standards, ensuring your checkout is safe and your experience is flawless.
Should you need any guidance along the way, our professional customer care team is always on standby. Whether you need more details about a specific sculpture, want to track your package, or require assistance with returns, payments, or privacy matters, we are here to help.
Company & Contact Details
TOWWIY is officially operated and managed by Shenzhen Qidongze Technology Co., Ltd. You can reach out to our official channels below:
- Email: service@towwiy.com
- Business Address: Room B302, Xinsihai Garden, Bitou Community, Songgang Street, Bao'an District, Shenzhen, Guangdong Province, China
- Service Hours: 8:00 AM – 7:00 PM (GMT+8), Monday to Saturday
Return Policy Reminder
Before sending any item back to us, it is strictly required to get in touch with our support staff first. Any packages returned to us without prior authorization will not be processed. Once you contact us and your request is approved, we will provide you with a specific return address and step-by-step instructions.
To help us resolve your issue as quickly as possible, please always include your Order Number and the billing email address in your message.
Our team strives to review and reply to all inquiries within 1 to 2 business days.